Privacy Policy

Privacy Policy for thenouveaupatterns.com

Last Updated: January 2025

1. Introduction

Welcome to thenouveaupatterns.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using thenouveaupatterns.com, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure a secure online experience. The types of information we collect include:

  • Personal Information:
    • Name
    • Email address
    • Billing and shipping address
    • Payment information (processed by third-party payment processors)
    • Account login credentials
    • Communications with us (e.g., customer support inquiries)
  • Usage Data:
    • IP address
    • Browser type and version
    • Pages visited
    • Time and date of visit
    • Cookies and similar tracking technologies
  • Marketing Data:
    • Preferences for receiving marketing communications
    • Interactions with our marketing emails and advertisements

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services:
    • Process orders and payments
    • Manage your account
    • Deliver products and services
    • Provide customer support
  • To Improve Our Website:
    • Analyze website usage and trends
    • Enhance website functionality and user experience
    • Personalize content and recommendations
  • To Communicate with You:
    • Send order confirmations and updates
    • Respond to inquiries and requests
    • Send marketing communications (with your consent)
  • To Ensure Security:
    • Prevent fraud and unauthorized access
    • Protect our rights and the rights of our users
    • To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our legal basis for processing your personal information includes:

  • Consent: When you provide explicit consent for specific processing activities (e.g., marketing communications).
  • Contractual Necessity: When processing is necessary to fulfill a contract with you (e.g., processing orders).
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights and interests do not override those interests (e.g., improving our website).
  • Legal Obligations: When processing is necessary to comply with legal obligations.

5. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, shipping, marketing, and website analytics.
  • Business Partners: Partners who collaborate with us to offer products and services.
  • Legal Authorities: When required by law or to protect our rights.
  • With your consent: when you authorize us to share your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You can request to correct any inaccurate or incomplete personal information.
  • Erasure: You can request to delete your personal information (subject to legal obligations).
  • Restriction: You can request to restrict the processing of your personal information.
  • Data Portability: You can request to receive your personal information in a portable format.
  • Objection: You can object to the processing of your personal information.
  • Withdraw Consent: You can withdraw your consent at any time (where applicable).

To exercise these rights, please contact us at luqman@thenouveaupatterns.com.

10. International Data Transfers

If we transfer your personal information to countries outside the EEA, we will ensure appropriate safeguards are in place to protect your information.

11. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: luqman@thenouveaupatterns.com

GDPR Specific Information:

  • Data Controller: The Nouveau Patterns
  • If you wish to make a complaint to a supervisory authority, you may contact your local data protection agency.